Privacy Policy

Last updated: August 2025

At Art of Wellbeing, we are committed to protecting your privacy and respecting your personal information. This policy explains how we collect, use and store your data when you visit our website, contact us, or receive therapy services from us.

1. Who We Are

Art of Wellbeing
Email: artofwellbeing@outlook.com
Phone: 07763 739730

2. What Information We Collect

We may collect and process the following information:

Personal details: Name, email address, phone number, and any information you provide when contacting us or booking a session.
Health information: Relevant details you choose to share before or during your therapy sessions (for example, medical history or current health concerns).
Website usage data: Information about how you use our website, collected via cookies (see section 7).

3. How We Use Your Information

We will use your information to:

Respond to your enquiries and provide the services you request.
Maintain accurate records for your therapy sessions.
Send you updates, offers, or information you have consented to receive.
Meet any legal or regulatory requirements.

We will only use your information in ways you have agreed to and that are necessary for providing our services.

4. How We Store and Protect Your Information

All records are stored securely in line with GDPR requirements.
Any paper notes are kept in a locked location; digital records are password-protected.
We do not share your information with third parties unless required by law or with your explicit consent.

5. How Long We Keep Your Information

We will retain your records for as long as necessary to provide our services and meet our legal obligations. In most cases, therapy records are kept for 7 years after your last session, as recommended for holistic and complementary therapists.

6. Your Rights

You have the right to:

Access the information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request deletion of your data (unless we are required to keep it for legal reasons).
Withdraw your consent for us to contact you.

If you wish to exercise these rights, please contact us at artofwellbeing@outlook.com.

7. Cookies

Our website may use cookies to improve your experience. These are small files stored on your device to help the site function and track website performance. You can choose to disable cookies in your browser settings, but some features of our site may not work as intended.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Email: artofwellbeing@outlook.com
Phone: 07763 739730